The management reserves the right to refuse admission
Once purchased, tickets cannot be transferred, exchanged or refunded.
Ticket holders for Pickie Funpark tickets (including disabled guests and groups and schools) must arrive at Reception no less than 15 minutes prior to their booked time.
Latecomers may not be admitted to the Pickie Funpark except at the absolute discretion of Pickie Funpark. There is a zero-tolerance policy on Halloween Bookings.
Pickie Funpark will use its reasonable endeavours to be open and operational during published opening hours but reserves the right to close the Attraction on any given day or part thereof, whether for security or any other reason, without notice. In the event of such closure, any Tickets issued for use only on the day of closure will be exchanged or refunded by Pickie Funpark at the price paid for them but no further compensation will be paid.
In the event of a delay to a tour or performance due to circumstance beyond the control of Pickie Funpark no refund will be given if it can proceed within that remainder of the day scheduled.
Visitors are reminded that from time to time parts of the Attraction may be closed for maintenance or for technical reasons. Tickets will not be refunded and no compensation will be paid in the event of such closures.
Proof of entitlement for certain Ticket types may be required for entry (for example, to qualify for the Student Concession Ticket a valid NUS card or valid Internationally Recognised Student ID should be produced). This also applies to OAPs and Carers.
Visitors should be aware that there may be school groups or private community / commercial bookings in the attraction during a visit.
Pickie Funpark reserves the right to alter any offers and promotions without notice.
No promotions and special offers are valid on Bank Holidays.
The management reserves the right to remove a customer from the building if their behaviour is considered likely to either cause offence or create a nuisance to other visitors or staff. No refund will be available in this case.
Pickie Funpark reserves the right to alter admission prices and opening times without notice. Visitors are reminded that from time to time parts of the Attraction may be closed for maintenance or for technical reasons. Tickets will not be refunded and no compensation will be paid in the event of such closures.
- The Pickie Funpark Visitor Attraction is suitable for children.
- Children under the age of 16 should be accompanied at all times by an adult over the age of 18.
- Parents with young children are welcome in Pickie Funpark.
- Buggies may be taken anywhere in the attraction
Visitor Health and Safety
Pickie Funpark staff may draw visitors attention to certain Health & Safety procedures to which Visitors must adhere to.
Pickie Funpark reserves the right to prosecute any persons found damaging or defacing any part of the Attraction.
Visitors are required to observe the following prohibitions while at the Attraction:
- No smoking
- No pets or animals are allowed in the Pickie Cafe except for guide dogs and hearing dogs.
- No consumption of food or drink inside the attraction (except bottled water) without the express permission of Pickie Funpark.
- No access to any area of the Attraction other than areas designated for access by Visitors.
- No use of illegal drugs or consumption of alcohol except in authorised places and in accordance with the Licensing Act 2003.
In the interests of safety, Visitors may be asked to submit to a search of their person or belongings and anyone refusing to submit or found to be in possession of materials believed by Pickie Funpark to be dangerous or unsuitable will be denied entry or removed from the Attraction.
Visitors must keep their personal belongings with them at all times and Pickie Funpark accepts no responsibility for loss, theft or damage to any personal belongings brought into the Attraction.
Flash photography is strictly prohibited within the area displays, no video or voice recording is permitted. Amateur photography without flash is allowed.
From time to time Pickie Funpark or other authorised third parties may carry out photography or other recordings at the Attraction and any images or recordings may feature Visitors. Visitors consent to the use of such images by Pickie Funpark in connection with advertising, promotions or monitoring and acknowledge that the copyright in such images rests with Pickie Funpark and/or any authorised third party.